Privacy Policy

1. Who We Are

SHE-RAM Technologies B.V. (KvK number 84088508) is a private limited company with its registered office in Rotterdam, the Netherlands. We are the data controller responsible for the processing of your personal data as described in this Privacy Policy.

You can contact us regarding privacy matters at: info@she-ram.com

2. Purpose of This Website

This website is informational and marketing-oriented. We do not operate user accounts, dashboards, marketplaces, file uploads, messaging systems, or consumer-facing services. We do not process health data, create user profiles, or engage in advertising or profiling activities.

3. What Personal Data We Collect

3.1 Contact Information

When you contact us via our contact form or email, we collect:

• Your name
• Email address
• Company name (if provided)
• Message content

3.2 Technical Data

For website operation, security, and optional analytics, we may collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring URL

This data is collected in a privacy-friendly manner, without profiling or cross-site tracking.

4. Why We Process Your Data

4.1 Contact Inquiries

• Purpose: To respond to your questions, requests, and business inquiries
• Legal basis: Your consent when submitting the form; legitimate interest in business communication
• Retention period: Up to 2 years after the last contact, unless required longer for legal obligations

4.2 Website Operation and Security

• Purpose: To ensure website functionality, prevent abuse, and maintain security
• Legal basis: Legitimate interest in operating a secure website
• Retention period: Technical logs are typically retained for up to 90 days

4.3 Optional Analytics

• Purpose: To understand website usage and improve user experience
• Legal basis: Legitimate interest (privacy-friendly, non-profiling analytics)
• Retention period: Aggregated analytics data may be retained indefinitely; individual visit data is retained for up to 26 months

5. Cookies

This website uses only strictly necessary cookies required for website operation (e.g., session management, security). We do not use marketing or advertising cookies.

If we use optional analytics cookies, we do so only with privacy-friendly tools that respect your privacy and do not engage in cross-site tracking or profiling.

You can control and delete cookies through your browser settings. Disabling strictly necessary cookies may affect website functionality.

6. Sharing Your Data

We do not sell, rent, or trade your personal data. We may share your data only in the following limited circumstances:

• Service providers: Trusted third parties who assist with website hosting, email services, or analytics, under strict data processing agreements
• Legal obligations: When required by law, court order, or regulatory authority
• Business transfers: In the event of a merger, acquisition, or sale of assets, with appropriate safeguards for your data

7. International Data Transfers

We aim to process your data within the European Economic Area (EEA). If data is transferred outside the EEA (for example, to service providers in third countries), we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules or other approved mechanisms

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you
• Right to rectification: You can ask us to correct inaccurate or incomplete data
• Right to erasure ("right to be forgotten"): You can request deletion of your data in certain circumstances
• Right to restriction of processing: You can ask us to limit how we use your data
• Right to data portability: You can request your data in a structured, machine-readable format
• Right to object: You can object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at info@she-ram.com. We will respond to your request within one month.

9. Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. These measures include encryption, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

Material changes that significantly affect your rights will be communicated more prominently.

12. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: